P A N I C. I mean how can I live without internet? Got onto internet provider [Bezeq International - very good and have techies who speak Ivrit, Arabic, Russian, and...English!] So they checked and thought, as I did, that my router was in the process of dying as it was flashing on as normal, then off as in dead, and I had no internet. Nice helpful young man had a good check, said sorry but we think it is your router as everything else is OK. And I am going H E L L U P I have to have my internet. Of course, today being Friday and Shabbat coming in early, no actual outside techies and apparently I needed a techie to come out and check and provide, free, a new router. Oh well, such is life. But no internet? And he cannot come until Sunday afternoon earliest? My heart was well and truly broken. So I swore at the router and oops, it decided to work. But it probably still needs replacing as it is more than a few years old. And the techie and router will not cost me as it is a part of my Bezeq International IP service. Five minutes later I get another call - this time I was not sure if it was Bezeq the telephone company or Bezeq International the internet company. They are different parts of what is, I think, the same company? Anyhow, so the second call was about my internet speed. Now, I do not need speedy speedy speed as I do not download movies etc - I pay for 15 Gb or whatever they are, and get more than that, so I am not arguing. Thing is I have to pay Bezeq [as in phone company] for connection, and Bezeq International for the internet. And if you understand that then you are a better person than me Gunga Din. Right. So apparently my 3 year contract is up and they want to make sure I do not change to one of the other two IPs. So they offered me 40 Mb, whatever that is, for the same price, but I do not need that, do I. Do I? I am more than happy with the speed I have. So they have now reduced the monthly charge for what I now have by almost a half, for another three years. Oh, and what about the techie coming on Sunday with a new router? Well he will still be coming because there is no way I want to be without internet and I really do think this router needs replacing.. I think. So what with one thing and another it has been a rather technologically challenging day. But I really do not need 40 Mb whatever they are, do I?
No, didn't understand a word of that, except that you were in a panic because of losing internet access but it seems to be OK now. I had a similar major problem with internet access about ten days ago - the worst possible time because I wanted to do all my Christmas shopping. Did all the usual switching it on and off, checked all the wires etc, let it have a good night's sleep in the hope it would be OK in the morning but no - kept getting the same 'you are not connected to the internet' message. So, called out David our computer genius. Took one look and said he could see from the router (a light not on or flashing or something) that the problem was not with our computer but with BT. He tried ringing them but was put in a queue for an hour, so he couldn't stay to sort it out himself - told me to ring BT myself, and pocketed £20 for coming out. So, I rang BT and spoke to a jolly young lady called Gita - we had a nice chat and lots of laughs, but she couldn't find the fault. So, she said she'd get someone else to ring me the next morning. I was dreading it because they always ask questions that I don't even understand, let alone know the answer too. I would also have to miss my walking group to wait in for the phone call (my husband is deaf). Anyway, my son said he would have a fiddle with it. Took all the connections out and put them back in, and guess what - internet back on, and have had no problems since. So I was able to tell BT they needn't call, and go on my walk. But, no doubt for some weird psychological reason, I have gone mad with ordering things and spent far more than I normally would - just in case I lose access again.
Scream - I hit the wrong key... ...but it would have bored you so not to worry. I actually did know that it was my router and told them so - and a techie is coming tomorrow afternoon to check everything [not that anything needs checking] and bringing a new router. All free, as are telephone calls to my IP. But once I told the router to work or else I will throw it out of the window, it started working again. Well it would, of course it would. Only if I am without internet I can not let anyone know whether I am still alive or not, because guess where all my overseas telephone numbers are? Yep, you gottit in one. They are all on the computer!
No, I have a PC and my router, even though it says it is wireless, is connected to both the power and to my telephone line via ADSL. I do not have a tablet, or a laptop. And I do not even have a "smart" mobile phone. All connections will be checked tomorrow. My router will be replaced and no doubt so will all the ADSL thingies which are plugged into all telephone sockets. Free as that is what my IP does. I have no idea what was wrong with it, nor do I have any idea why it decided to work again, unless it was the threat of throwing it out of the window!
Techie been - absolutely nothing wrong with my router but something wrong outside. Which apparently does not affect Bezeq my telephone wotsit but does affect it with regard to Bezeq International, my internet provider. Oh, and it might have been because of the rain we had the other week, which is highly unlikely, but far more likely, because him next door the other side has trees which are messing up the overhead power and telephone cables. And him next door the other side refuses to pay for the trees to be cut down so when the Local Authority eventually do, after we have lost power and telephone lines, the rest of us have to pay. At the moment I have internet and telephone lines but for how much longer I do not know as the techie says everything can go off at any second until those humungous trees are not cut down. Which him next door the other side refuses to pay to be done. And in the meantime I am likely to lose my internet yet again, to say nothing of my telephone lines, which will mean my emergency service will not work as the telephone lines will be out. Oh well, such is life. .But I knew that it was not my router - and not I have the worry as to whether it can keep going until the techie sorts out next door tomorrow.
I have the same problem where I live. There have been times when I've lost both the telephone and internet connection due to overhanging branches leaning on the cables and sometimes disrupting every telephone in the village. And sods law it usually happens on a public holiday. At least where I live all the trees are on public property so there's no problem with getting permission to cut down the offending branches.
I honestly thought it was my router as it has been playing up lately, going off and coming on again, so when I telephoned my IP on Friday and they said it was the router, I thought I was right in the first place. In fact I was convinced it was my router. But thinking about the explanation the techie gave me yesterday, when he went up and down the road checking the various wotsits, coming back to say it was definitely the wotsit on the edge of him-next-door-the-other-sides yard and that it was caused by him-next-door-the-other-sides trees fouling the overhead cables, it makes sense. Also makes sense why we have been having so many power cuts lately. And you are right, Barbara - these things always tend to happen on a Friday which is mostly a day off for people who now work a five-day week [do not forget that Shabbat is on Saturday and that Sunday is the first working day of the week] - or on a Holy Day. This techie, who came yesterday, said he would be back today to fix the whatever is dodgy in the wotsit. He also said that he will be reporting the trees that are fouling the overhead electric and telephone cables. Incidentally, him-next-door-the-other-side is actually one of the sons. The old boy, who is very sweet but spends most of his time on his mobility scooter, sitting outside the macolet or elsewhere, lives in what was the original tiny bungalow on the plot - and this particular son and his tribe live in a mansion of a bungalow built on the rest of the plot. And I do not like him - Pereg does not like him - because he throws stones at her when he goes past if he thinks I am not looking.
It has now gone 1.30pm and a different techie is outside sorting out whatever is wrong. I have no idea whether he is from Bezeq or Bezeq International but my router goes off, comes on, goes off again, comes on again - depends on what he is doing. Right. I moved into this bungalow on 22 November 2000. In July 2000 YES Satellite television started and even though I did not know I would be moving to a different bungalow on the Moshav, I telephoned and "booked my place in the queue" and on 6 December 2000 my YES satellite dish was installed and I was, then, the only person on the Moshav with anything more than just the basic useless Israeli channels. Right. Then I decided I wanted a computer - Effie and I always argue as he says it was 2004 and I say 2005 but hey, who cares. And YES, who were a subsidiary of Bezeq offered broadband. Please note - there was no cable television or cable internet on the Moshav at that time. Those came a few years later. I still have YES satellite television but the YES WOW - which was what they called their internet service, is now just Bezeq [telephone] and Bezeq International [internet] the first providing the connection and the second the actual internet. I think. So. According to this techie, even though my internet connection is in the wotsit that is in the front of him-next-door-the-other-sides yard, it is only affecting my internet because him-next-door-the-other-side has cable. Well, the cable company finally had to get round to do the Moshav, mainly because of the schools here, which needed internet. Me? I stuck with Bezeq for my telephone even when their monopoly was deaded and there are other companies providing telephone service - and I stuck with Bezew International as my Internet Provider. So. At the moment my router goes off, then on - I lose internet and then it comes on again, and the techie is now across the road, up a ladder doing something to an overhead cable over there... ...and my router has all the lights switched on as they should, but my internet has gone again so I have no idea whether this will post.
He just came back, said he had disconnected the wrong thing but is still not sure so his manager will have to come, because he thinks that it definitely must be wrong with the wotsit next door. In the meantime I do have internet, no doubt because he has boogered off and left things as they were. So either I will be online or I will not. And I am far too tired to cope with this now.
